POLICIES AND FAQ
CANCELLATION POLICY
2025 Season: May 1 – October 5
Sturgis Rally (All Reservations August 1 – August 14, 2025): Payment in full is due at the time of booking and is non-refundable/non-transferable.
Off Peak Season: August 15 – October 5
Off Season Cancellations made prior to 8 days before a reservation will be charged a $35 cancellation fee. Cancellations made after that are non-refundable.
Peak Season Cancellations made 31 days before a reservation will be charged a $35 cancellation fee. Cancellations made 15-30 days before a reservation date will receive a 50% refund. Cancellations requested less than 15 days before reservation are non-refundable.
All cancellations MUST be made by calling our office at (605) 574-9079.
Sturgis Rally: Payment in full is due at the time of booking and is non-refundable/non-transferable.
Rates, cancellation rules, and fees are subject to change. Reservations are non-transferable.
QUIET HOURS
We want everyone to enjoy their vacations. Quiet hours are from 10pm to 7am. Thank you for your cooperation to help make everyone’s time here enjoyable.
REGISTERED GUEST POLICY
To reserve a cabin or RV Site, you must be 21 years of age. Guests are allowed, but not overnight.
CHECK-IN & CHECK-OUT POLICY
Check-in time
- RV/Tent Sites – 1:00 pm
- Cabins – 3:oo pm
Check-out time
- Cabins, RV and Tent Sites – 11:00 am
For an earlier check-in or later check-out, call the office at (605) 574-9079 to see if this can be arranged.
Extra Vehicle Policy
RV sites,
tent sites, and cabins are allowed 1 vehicle per site. If additional vehicles do not fit
in the site, vehicles must be parked in overflow parking. Trailers used for
hauling must be parked in overflow parking.
Pet Policy
Pets who are quiet and cleaned up after are welcome in the campground; they must be leashed or tethered at all times when outside. The use of electric collars to contain your pet without the use of a leash or tether is prohibited. Black Hills Trailside Park has a two pet maximum. The campground has provided three (3) doggie stations with bags for you to pick up after your pets.
Leaving pets unattended in RVs during the day is highly discouraged. Leaving unattended pets leashed outside anywhere in the campground is not allowed.
Those pets who are aggressive or bark excessively will be asked to be removed from the campground immediately. Black Hills Trailside Park Resort reserves discretion to ask pets to be removed who have shown to be dangerous or a nuisance.
There are 2 pet-friendly cabins – Triumph Elm and Blue Wood. At the time of reservation, guests reserving these cabins and bringing pets will be assessed a $100 pet deposit. Guests will be responsible for a $50 cleaning fee at the time of departure. If damages or excessive cleaning are necessary, the deposit will be held. Pet owners are liable for damages that exceed the deposit amount.
A non-refundable fee of $250 will be assessed if there is evidence that a pet stayed in any other cabin.
If you have any concerns about these policies, please call our office at 1-605-574-9079 so we can answer your questions.
TENTS
Two (2) tents are allowed per tent site, in the grass. Vehicles should be parked back from designated tent areas. Use of the shower house is free. The use of tents at any of our RV sites on the grass is prohibited.
CAMPFIRES
Campfires must be in the designated fire pit. Please do not move the fire pits. Attend the campfire at all times. If leaving, put the fire out first. There are shared fire pits for some cabins, away from trees, due to safety concerns. Firewood is available at the office for $10 a bundle.
Fireworks
Fireworks are illegal in the Black Hills National Forest and are not permitted at the Resort. Sparklers, smoke bombs, and small-children displays are allowed, but nothing that explodes or travels through the air.
Gray Water
Gray water cannot be released on the ground. Please use your site sewer or the onsite dump station.
Cabins
Our cabins are furnished with linens, shower & restroom, cable TV, WIFI, microwave, coffeepot & coffee, dorm-size refrigerator, deck and barbeque grill. We do not provide dishes. If you need additional towels, bring soiled towels to the office and we will get you clean ones. All cabins are non-smoking. We have two (2) pet friendly cabins, please call our office to reserve them.
RVs & Vehicles
Please take care of your RV Awnings when leaving for the day. At times, this area of the Black Hills gets strong winds or hail. Please be careful pulling in or out of spaces to avoid running over and damaging utility hookups. Please, refrain from parking trailers, ATVs, or vehicles on grass. The water pressure is very high.
Adjust it at the spigot and the use of a water pressure regulator is recommended as well. You are responsible for damages.
Please drive slowly through the resort, 10 mph recommended. All motorized vehicles, including UTVs, must be driven by a licensed driver. All vehicles must remain on the gravel; no parking on the grass is allowed. We take great pride in a manicured lawn. Parking for trailers and spare vehicles are allowed in the overflow parking area. Please contact the office if needed.
Trash Disposal
There are two dumpsters on site, north and south ends, to dispense of trash. In addition, there are some trash cans located at RV Site #29, site #20, and by the cabins. Please do not burn trash in the fire pits or leave trash in them.
Damages
Customers will be held responsible for any theft of Resort property. Damages to property will result in customer liability for the cost of repairs or replacement.
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Feedback: We appreciate your feedback. If you are unhappy about something, please contact us and give us a chance to rectify it before leaving negative feedback. We appreciate all our guests and want to make your stay enjoyable!